I'm not getting the sign in email:
1. Please check your spam folder for the sign in email. The subject line is Sign in Now.
2. Search your email account for [email protected].
3. Search your email for subject: "Sign in Now".
I can't connect to the livestream or replays:
1. If you're attempting to access the clinic from a school or business, try to access from home. At times our permissions are blocked by school and business firewalls.
2. Be sure you're using the same device for the whole sign in process. That is, if you sign in on your computer, get the sign in email from your computer also.
3. Try a different browser or different computer.
Contact Us
If you tried these steps and you still can't access your content, please contact [email protected].